Shipping Policy – Epic Discount Pro, LLC

Processing Times

Orders are processed Monday–Friday. Most items ship within 1–3 business days. Personalized or made‑to‑order items may take 2–5 business days to prepare before shipping.

You will receive an email confirmation as soon as your order is processed and ready to ship.

Shipping Times

Once shipped, most orders arrive within:

• United States: 3–7 business days

• Canada: 7–14 business days

• International: 10–20 business days

Shipping times may vary based on carrier delays, weather, holidays, or high‑volume periods.

Shipping Carriers

We ship using trusted carriers such as:

• USPS

• UPS

• FedEx

Your carrier is automatically selected based on the fastest and most reliable option for your location.

Tracking Information

All orders include tracking. You will receive a tracking number by email as soon as your order ships. Tracking may take 24–48 hours to update after the label is created.

Shipping Costs

Shipping costs are calculated at checkout based on:

• Your location

• The weight of your order

• Current carrier rates

Some promotions may include discounted or free shipping.

Incorrect Address

Please double‑check your shipping address before submitting your order. Epic Discount Pro, LLC is not responsible for orders shipped to an incorrect address provided by the customer.

If you need to correct an address, contact us immediately at: epicdiscountpro@epicdiscountpro.com

Lost, Delayed, or Damaged Packages

If your package is lost or significantly delayed, we will assist you in filing a claim with the carrier.

If your item arrives damaged, contact us within 7 days with photos of the damage so we can help resolve the issue quickly.

International Shipping

International customers are responsible for any customs fees, duties, or taxes required by their country.

Questions?

We’re here to help. Contact us anytime at: epicdiscountpro@epicdiscountpro.com